Billing Terms & Conditions

This Billing Terms and Conditions document outlines the payment and billing practices for Casa Montclair.

1. Accepted Payment Methods

At Casa Montclair, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express

  • Apple Pay, Google Pay & Shop Pay.

All payments are processed in the United Kingdom Pounds (GBP).

2. Payment Processing

  • Payments must be completed at the time of purchase.

  • Orders will not be processed or shipped until full payment has been received.

  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on Casa Montclair are in Pounds (GBP)

  • Prices are subject to change without notice.

  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Casa Montclair uses SSL encryption and trusted payment gateways to ensure your transactions are secure.

  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.

  • Unauthorized chargebacks will be disputed.

  • If you experience any issues, please contact us first at support@casamontclair.com

6. Fraud Prevention

  • Casa Montclair reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.

  • Additional identity verification may be requested for high-value transactions.

7. Contact Information

Store Name: Casa Montclair
Business Name: JQ-COMMERCE
Chamber of Commerce (KvK): 90216954
VAT Number: NL004797421B21
Business Address: Ranonkel 41, Vlijmen, Noord-Brabant, 5251ZW, Netherlands
Email: support@casamontclair.com
Phone: +44 7988012888
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM GMT
Response Time: We aim to reply within 1–2 business days.